WHEN WILL I RECEIVE MY ORDER?
At Dexio, we are committed to providing fast and reliable shipping to ensure you receive your products promptly. Here’s what you can expect:
- Express Delivery: We offer 1 to 2 business days (M-F) express delivery for orders placed within the Australia.
- Handling Time: All orders are processed and handled within 1 business day.
SHIPPING DETAILS
- Processing Time: Orders are typically processed within 1 business day. During peak times, processing may take an additional day.
- Express Delivery: After processing, your order will be shipped with express delivery, typically arriving within 1 to 2 business days.
- Delivery Times: Delivery times may vary based on your location and shipping method selected. Most orders within Australia will arrive within the specified timeframes.
INTERNATIONAL SHIPPING
We currently offer international shipping to select countries. Delivery times for international orders vary due to customs and other factors beyond our control. Please note that import duties, taxes, and fees may apply and are the responsibility of the customer.
ORDER TRACKING
Once your order has been shipped, you will receive an email with a tracking number and a link to track your package. You can also log into your Dexio account to view your order status and tracking information.
SHIPPING RESTRICTIONS
- PO Boxes and Military Bases: We do not ship to PO boxes or military bases at this time.
- Restricted Locations: Due to certain restrictions, we may not be able to ship to some locations. If there are any issues with your shipping address, we will contact you promptly.
SHIPPING COSTS
Shipping costs are calculated at checkout based on your location and the selected shipping method. For express delivery within Australia, shipping is free for orders over a certain amount.
HOW DO I PLACE AN ORDER?
- Browse our selection of wellness and general products.
- Select your desired items and add them to your cart.
- Proceed to checkout, enter your shipping information, and select a payment method.
- Review and place your order.
PAYMENT OPTIONS
We accept a variety of payment methods, including:
- American Express
- Discover
- JCB
- MasterCard
- Visa
- PayPal
CONTACT US
If you have any questions about your order or our shipping policy, please don\’t hesitate to contact us at [email protected].
Thank you for shopping with Dexio. We appreciate your business and are here to ensure you have the best shopping experience possible.